Experience has shown that businesses seeking successful relationships with cleaning contractors often need a number of criteria to be satisfied. Meticulous planning, proactive management and effective communication are all clearly fundamental. But they also want complete reassurance that the basics are being done well, as clean safe premises can enhance both corporate image as well as contribute towards the welfare and job satisfaction of its occupants. So, whether it’s the presentation of the reception area, or simply the cleanliness of the washrooms, a contractor’s quality of service is judged in the detail. And it’s here, in the detail that Nightingale excels.